Privacy policy:
For information about how we handle data about you, see our Privacy and Cookies page.
When you sign up for an account with Modeyon Nook LLC your application shows that you are giving consent to agree to our terms and conditions. These can be found on our website at the bottom of each webpage at any point that you are on the website www.medical-supermarket.com.
Your data:
Your account information is held on our internal systems which is only accessed by employees of Modeyon Nook LLC. Our website service provider Yellowfish Solutions also has access to this system but only updates technical data upon the request of employees.
Your account:Using the details provided on your application we set up an account for goods to be ordered and supplied to you directly, via our website, these details are only ever updated upon your request.
Your username & password:
A welcome email is sent to the contact requested detailing: user name, password and account number. This information is only shared with the individual user. In the instance that the contact on the account changes Modeyon Nook LLC will need to be informed and any user’s no longer authorized to order will be unapproved.
In the instance that a password needs to be reset our Customer Loyalty Team will action this upon request of the user only.
Your orders:
As we do not dispatch directly all of the items listed on our website we will indicate on each product who will be sending these on our behalf. For these orders to be fulfilled we will need to share your address and contact details with this third party supplier. This information is only used for the purpose of delivery and any queries regarding your order should be reported to us.
Your pharmacy orders:
As part of the process for ordering pharmacy items customers are required to complete a form which details the address that these items will be delivered to. The address will need to be verified with a regulatory inspectorate body to ensure that the address is registered. Only registered addresses are authorised for the delivery of these items.This information is held digitally against your account. As an MRHA licensed supplier we are subject to frequent audits to show that we are carrying out the relevant checks before providing Prescription Only Medicines and / or Pharmacy products. Our records are then shared with the authorized MRHA appointed auditor on a pre-organised date..
Your payment details:
Our bank details are noted on every invoice. Once you send a payment to us this is allocated to clear the invoice/s. If you choose to pay any invoices by card the details are recorded on a secure SagePay system and will only be used again upon your request to clear the requested invoices.
Marketing:
As part of being a Medical Supermarket customer you are able to receive details about our time sensitive promotions, these are sent via Mail Chimp and if any point you wish to unsubscribe you are able to do so at the bottom of each offer.
Governing law and jurisdiction:
These conditions are governed by and construed in accordance with the laws of England and Wales.
Further information:
If you have any questions about our Terms and Conditions, please email us at sales@modeyonnook.com